Contact us
Close contact box
Connect ID #
865 193 053 1
Connect ID #
865 193 053 1
All finished with your chat session?

We’ll email you a transcript of this conversation for your records.

Our contact center is currently closed.

Please enter your name.  
Please enter a valid email address. Why is this required?
Please enter your US phone number.  

For Tech Support, call 1-888-292-2575

Thank you, !
Our conversation will be emailed to

Your Advisor,

More about me
Please enter a question  
Don't wait on hold. We'll call you back when it's your turn to talk with the next available .
Please enter your name  
Please enter your phone number  

Please enter a message  

Calls may be recorded for training and quality control purposes.

We are located in Virginia USA.


Newsweek names Crutchfield #1 Online Shop

Newsweek recognized Crutchfield as the #1 online retailer of consumer electronics products in Newsweek's Best Online Shops 2021. This prestigious award is presented by Newsweek and Statista Inc., the world-leading statistics portal and industry ranking provider.

Crutchfield earned this ranking following an extensive research effort. This included a thorough screening process, detailed testing of each online shop, and a nationwide survey of over 8,000 American online shoppers.

Crutchfield was honored to achieve the highest score of the 37 stores in Newsweek’s consumer electronics category.

What makes Crutchfield different?

Since 1974, Crutchfield’s innovations have centered on offering expert information and tireless help to customers. We want every person who shops with us to get the information they need to choose the right product, and the support they need to ensure it works perfectly for them.

Bill Crutchfield

Even during this pandemic, our great people are taking extraordinary actions to ensure that our millions of customers receive the very best shopping experience.

says Bill Crutchfield, Founder and CEO

That idea of “the very best” shopping experience is the principle that Bill has built his business around from the start. Soon after founding the company, he realized that expert information and dedicated problem-solving were innovations that few of his competitors were willing or able to duplicate. Fast forward 47 years and millions of customers, and that difference still holds true.

Today, Crutchfield is known for:

  • Bill Crutchfield Our five Basic BeliefsThey ensure we treat our customers, our partners and our employees as fairly and honestly as we would wish to be treated. They’re our Golden Rule for doing business
  • Bill Crutchfield ExpertiseWe believe every employee who helps a customer should know their stuff. All of our in-house Advisors receive months of extensive initial product training as well as ongoing training.
  • Bill Crutchfield Product researchWe measure and record tons of info, so we can make recommendations based on detailed, hands-on knowledge.
  • Bill Crutchfield Free shipping with delivery in 1-2 days on most orders
  • Bill Crutchfield Free tech support for our customers, no matter how long ago they bought the gear from us.
  • Bill Crutchfield The Crutchfield Car Fit ToolWe've taken apart thousands of vehicles,
    so we know what fits your car or truck.

Being honored as the #1 online retailer of consumer electronics products tells us that our passion for service continues to matter to our customers. We are grateful to have been so honored, and look forward to making our customers happy for another 47 years.